Achieving Excellence: Model Standards for Serving Victims & Survivors of Crime
Office for Victims of Crime (OVC), 2016
This e-publication provides guidelines and suggestions to help victim service practitioners and program administrators improve the quality and consistency of their response to crime victims. The e-publication provides access to program standards, competency standards, and ethical standards; information on how to use the standards to improve crime victim/survivor services; and terms, definitions, and resources related to the standards. Achieving Excellence: Model Standards for Serving Victims & Survivors of Crime is an update to victim assistance standards published with OVC support in 2003 by the University of South Carolina and the National Victim Assistance Standards Consortium. This e-publication is intended to enhance victim service providers’ competency and capacity to provide ethical, high-quality responses to crime victims and to meet the demands facing the field today.